Chalet Claire-Marie Terms and Conditions

All reservations accepted by Chalet Claire-Marie are subject to the following terms and conditions.

1. Children

We regret that we do not accommodate children under the age of 12 except by prior arrangement

2. Pets

We regret we cannot accommodate pets

3. Smoking

Smoking is not permitted at any time in any part of the chalet.
However are allowed to smoke on the terrace

4. Liability/Force Majeure

Chalet Claire-Marie undertakes to provide the accommodation as described in its publicity. However, should circumstances beyond our control arise Chalet Claire-Marie will not be responsible, including, but not limited to failure of mechanical and electrical equipment, act of God, war, civil disturbance, acts of Government, strikes or industrial action. Chalet Claire-Marie is not responsible for any misunderstandings between third parties. In the unlikely event that Chalet Claire-Marie has to cancel your reservation prior to the date of arrival, the guest will be notified and a full refund will be made.

5. Guest responsibilities

Guests are responsible for their own travel documents and medical and ski insurance. We recommend you purchase 'carte neige' insurance with your lift pass.

Guests undertake to behave in such a way as not to disrupt the enjoyment of others on holiday or in any way harm the reputation of the owners of Chalet Claire-Marie. Chalet Claire-Marie has the right to ask guests to leave the chalet if these conditions are not upheld. Any damages to the chalet and its contents will be charged to the guest and must be paid before their departure.

6. Complaints

In the unlikely event that you should have cause for complaint during your stay please inform the proprietor so that immediate action can be taken without delay; if the problem cannot be resolved, you must write to the proprietor no later than 28 days after the end of your stay with Chalet Claire-Marie.

7. Skiing with a Chalet Claire-Marie guide

Chalet Claire-Marie cannot take responsibility for any guest injuries if skiing with a Chalet guide or damage to equipment and/or third parties however caused..

8. Children at Chalet Claire-Marie

The care of children staying at Chalet Claire-Marie is strictly the responsibility of its parents or guardians.

9. Chalet Claire-Marie Vehicles

Clients traveling in Chalet vehicles do so at their own risk

10. Payments

Chalet accommodation must be paid for in advance or at the time of arrival. All additional chalet charges must be paid for on departure. We do not accept credit cards. Payments must be made in Euros or Sterling equivalent..

11. Guests Possessions

Chalet Claire-Marie cannot be held responsible for the loss or theft of any valuables.